How can technology enhance the functionality of an arbitration room?

Answered by

A Agarwalla & Co.

Published At July 12, 2024

Answer

Technology significantly enhances the functionality of an arbitration room, providing various tools that streamline and improve the arbitration process. One major benefit is the integration of high-quality audio-visual systems, which facilitate clear communication during hearings. Video conferencing capabilities allow for the inclusion of remote participants, making it possible for international parties to join proceedings without physical presence. This is particularly beneficial for Arbitration in India, where cross-border disputes are common.

Furthermore, technology aids in the management of documents and evidence through cloud storage and e-disclosure platforms. These systems enable quick and secure access to documents, reducing the time and cost associated with manual handling.

Online dispute resolution (ODR) platforms are another technological advancement that provides a digital environment for resolving disputes. These platforms automate communications, facilitate negotiations and can even offer preliminary decisions. This approach has gained traction globally and is increasingly being adopted in Arbitration in India, especially post-pandemic.

By incorporating these technological advancements, arbitration rooms can provide a more efficient, cost-effective and accessible environment for dispute resolution, meeting the evolving needs of modern arbitration processes​.